Shipping policy
We want to get your Threlune order to you as quickly as possible while keeping shipping free on every order.
Processing Time
Orders are typically processed within 1-3 business days before shipment. You'll receive a confirmation email with tracking information once your order ships.
Shipping Time
Delivery time depends on the item. Most items typically arrive within 5-13 business days of shipment. A few items — currently our Ring Set and Build Your Stack Bundle — ship on an extended timeline of 9-29 business days; this is noted on those product pages. In rare cases — such as high-demand periods, customs processing, or carrier delays — delivery can take longer than these ranges. We appreciate your patience!
Shipping Cost
Standard shipping is free on all orders within the United States.
Shipping Destinations
We currently ship within the United States only.
Order Tracking
Once your order ships, you'll receive an email with tracking information so you can follow your package's journey.
Lost or Delayed Packages
If your order hasn't arrived within 30 business days of shipment, please contact us at jacodawg18@gmail.com and we'll help track it down or make it right.
Questions?
Contact us anytime at jacodawg18@gmail.com.